Tilbrook Payroll Accounting & Bookkeeping Solutions

Our Mission

Managing the books yourself without having the neccessary skill or up to date knowledge of our complex tax & payroll laws,

can be overwhelming & may result in costly errors.

As professional, dedicated bookkeepers and BAS agents, we possess the expertise & experience to eleviate your stress by expertly managing these tasks for you.

We have years of experience working with Tradies, Hospitality, Professionals, Agri Business, sporting clubs, NDIS & more.

You may be rest assured of leaving your payroll & bookkeeping worries to us, knowing that you will be compliant & up to date with ATO deadlines.

Free up your valuable time now to focus on core business activities, whilst we assist you to grow by your driving financial stability.

About us

Gilbert Hicks has extensive bookkeeping experience in the retail, manufacturing, pastoral and hospitality industries.

He has an extensive background in the beef industry from the paddock, through to manufacturing and retailing of the end product.

He knows the demands and pressures placed on businesses, both large and small.

Gilbert began Hicks Business Services in 2010 after gaining qualifications in the Advanced Diploma in Accounting

and graduating from the University of New England with a Graduate Certificate in Professional Accounting in 2011.

During this time Gilbert became an Associate Member of the Institute of Public Accountants, advancing to full

membership 2014 and is using this professional organisation as a pathway to being kept informed and updated on

all aspects pertaining to the accounting profession.

Pamela began her accounting career as an intern with Sydney accounting firm Brogan & Partners, while undertaking her Bachelor of Business Degree at UWS.

She went on to gain some valuable experience as a small business owner for twenty + years, during which time, she has worked at Taree Tafe, where she taught Maths for Business. She also has a background working in insurance fraud.

In 2020 Pamela completed her Cert IV in Accounting & Bookkeeping, to stay current in an everchanging technology and legislative environment. She holds an MICB Practicing Certificate from The Institute of Certified Bookkeepers and was granted her BAS Agent registration by the Tax Practitioners Board in 2023.

Pamela enjoys working with technology and all that it offers to assist her clients in the digital world.

As well as bookkeeping, she has experience in payroll management, policy writing, interpreting awards and coaching clients in strategies for promoting good financial habits.

She has a particular interest in music business accounting and provides her time time freely as the Admin for Music in the Manning.

Our Services

Professional Bookkeeping - grow your business & drive financial stability.

We can prepare weekly, quarterly, monthly accounts, keep your books up to date, carry out regular reconciliations of your bank accounts & credit cards.

Ensure transactions are correctly allocated to the correct general ledger accounts.

Ensure GST has been correctly allocated to transactions.

Provide an analysis of your financial data & prepare financial reports for your accountant.

Manage your accounts payable & accounts receivable.

We can manage your suppliers & creditors to ensure they are paid on time to avoid late fees & protect your credit rating.

We can invoice your customers, manage slow paying customers & implement strategies to reduce your exposure to bad debtors & increase your cash flow.

Professional Bookkeeping Services – Why business needs us

Professional Bookkeepers play an integral role in the growth and sustainability of small business by maintaining timely and accurate financial records in compliance with Australian taxation law.

However, we provide so much more value to business than just number crunching. We can assist you to grow your business and Drive Financial Stability through

Analysis of your financial data – to provide valuable insights for informed decision making.

Accuracy and expertise – We have the knowledge and experience of financial regulations and best industry practices to ensure accurate and timely bookkeeping.

Navigating Tax Compliance – we undertake continuous professional development to keep abreast of complex tax laws that are subject to frequent changes to prevent costly legal issues.

Cost optimisation -we identify opportunities to reduce unnecessary spending and keep you within budget.

Cost Savingsyou Save on the cost of hiring and training in-house office staff, paying additional superannuation, sick leave and annual leave costs. Save on the cost of investing in software and infrastructure.

Reducing risk exposure & increasing your cash flow-for example, by identifying slow paying customers and implementing strategies to reduce exposure to bad debtors.

  • Registered BAS agent - additional services we carry out on behalf of our clients as indicated by the Tax Practitioners Board, include:

  • Employee termination payments, gross wages, allowances and other taxable and non-taxable payroll items.
  • Prepare & lodge electronic payroll & Reportable Employer Superannuation obligations (SG)
  • Preparation & Electronic lodgementof Business Activity statements (BAS) from business data.
  • Preparation of Instalment Activity Statements & Employee Payment Summaries.
  • Personalised advice on BAS provisions including GST< PAYG, Withholdings & instalments, Fringe Benefits Tax, Fuel Tax Credits, TPAR.
  • Management of financial data files & preparation of reports for business tax returns including Calculating and lodging income statements.
  • Advising about liabilities, obligations, or entitlements of clients under a BAS provision, or representing a client in their dealings with the Commissioner of Taxation in relation to a BAS provision.
  • Applying to the Registrar for an ABN on behalf of a client & update your business registrations (GST, PAYG, ABN)

Payroll & Superanuation

Payroll can be a daunting task, it must be lodged correctly and on time, every time.

There's the Fair Work Act to comply with, processing timesheets, chasing up incomplete timesheets, calculating PAYG withholding tax, superannuation guarantee, paying contractors and maintaining accurate employee records. Of course, then the payroll must be processed online using ATO STP compliant software.

We will ensure your payroll, PAYG & super obligations are calculated & reported correctly by the due dates to avoid penalties.

We can implement your ATO compliant payroll system.

Manage employee onboarding, pay items, leave accruals & terminations.

Assist you in navigating the complexities of Modern Awards, the Fair Work Act & the National Employment Standards.

Prepare payroll & procedure documents as well as assist you in preparing your employee contracts.

Accounting software Technology

Technology allows businesses to become highly efficient by reducing data entry time & human error.

Business owners can make better business decisions based on real time data.

We provide advice & training in Myob & Xero accounting software.

We can install your accounting software to suit your budget & business needs as they grow.

Implement cost effective technology integration to streamline processes & enhance system accuracy.

Contact Us

Our office

78 River St, Cundletown NSW 2430

Open Mon - Sat: 9:00am - 6:00pm. Sunday closed

Email Address



Phone Number

0448 063 915

02 6553 8000

and why you need us both

Generally speaking, accountants are not bookkeepers, they are not account managers, nor are they payroll professionals.

Professional bookkeepers on the other hand, undergo specific training & have expertise in these roles.

Accountants use their expertise to interpret financial reports, (often prepared by bookkeepers) prepare strategic business advice, prepare and lodge statutory returns, income tax returns, advise on legal entity structures and provide general business, superannuation and financial advice.

We will never outsource your bookkeeping to offshore workers

Some accountants will outsource your bookkeeping to offshore workers who may not have our professional qualifications, our high standards & business acumen. They may not be regulated by a professional association nor undertake continuous professional education to satisfy the compliance requirements of the Tax Practitioners Board. Nor may they have your best interest at heart.

Affiliations & Registrations